Stress Management Training for Peak Productivity

Ideal Attendees

  • Managers.
  • Professionals who are in high pressure or high exposure roles.
  • Professionals who work in environments where expectations are high and resources to meet them are scarce.
  • Professionals who work in environments and industries where there are inherent frustrations.
  • Professionals who work with customers or the public.
  • Professionals who need to effectively control their emotions to be successful.
  • Service professionals, sales professionals, and customer service representatives.

Course Objectives

  • Understand that stress is how we react to external situations.
  • Grasp the personal and professional costs of stress.
  • Gain the motivation to make changes.
  • Enhance emotional control.
  • Eliminate distractions.
  • Deal with negative emotions in a healthy manner.
  • Maintain focus on the work.
  • Gain perspective on what’s really important.
  • Expend energy only on the things that are controllable.
  • Assume personal responsibility for bothersome situations.
  • Don’t fight against reality.
  • Get control of the things that are dwelled on.
  • Become mentally "tougher" by learning to minimize the habit of internalizing situations and taking things personally.
  • Learn skills to stop dwelling on counterproductive situations.

Course Outline

  • Assess what your current reactions and stress levels are costing you.
  • Response mechanisms
    • Developing better responses for various situations
    • Create a quick intervention technique to utilize when you feel yourself starting to "lose" it..
  • The current reality
    • Seeing it the way that it is.
    • How not to fight it.
    • The four choices to take responsibility for it. 
  • Stop being bothered by those around you-
    • The theory of separate realities.
    • The theory of innocence.
  • What you need to do to get frustrations out of your system and not chronically hold onto them.
  • The two options for dealing with negative thoughts.
  • How to melt "mental snowballs" and the habit of blowing things out of proportion and making them worse then they really are.
  • Countering cognitive distortions with rational thinking.
  • Worry antidotes to help defuse the power worry can have over performance.
  • How to focus on what is going well.
  • Step by step how to choose the best emotion.
  • Detach from harmful obsessions.
  • How to let comments and other people's reactions roll off your back.
  • Minimizing "psycho sclerosis"-a  hardening of the attitudes
  • Developing a personal action plan to include  writing out a commitments/action page.